TERMS & CONDITIONS

Thank you for visiting our website. Here is a list of details you'll need to know before browsing our site and purchasing our art.

COPYRIGHT & USAGE

You are welcome to use the photos from our galleries and online shop page on your blog or site, as long as you properly credit Irina & Silviu and link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted.

PAYMENT

We are currently accepting payment via Paypal.

SHIPPING

Delivery times

Please allow up to 3 working days for us to process your order prior to shipping. Working days exclude weekends and public holidays. 

Where available, Royal Mail & Royal Mail International services are tracked.


Shipping Fees

We offer free shipping on all orders.

RETURNS

At this time, we do not offer returns or exchanges.

ASSISTANCE

For any further assistance, please get in touch at irinasisilviu@gmail.com.

PRIVACY POLICY

Irina & Silviu respect your right to privacy, and is committed to protecting and safeguarding your personal data. As part of this commitment, we have updated our privacy policy to meet the high standards of the European data protection law, known as the General Data Protection Regulation (GDPR).

Our updated policy, outlined below, explains your rights under this new law, and will become effective as of 25 May, 2018. By continuing to use our site after this date, you agree to these updated terms. This privacy policy may change from time to time so please check back here regularly.

1. What information do we collect from you?

The information you give us may include your name and contact details, including address, telephone number, and email address, as well as your payment information. This occurs when you place an order on our online shop and/or email us your information in regards to an order.

Information that is provided by you will only be used for the purpose for which it is provided, unless you are informed otherwise at the time of giving the information.

2. How do we use your information?

We may use your information to provide goods and services that you have requested, and to communicate with you about those goods and services; to operate our site; to comply with applicable law; and as otherwise permitted by applicable law.

3. How do we share your information?

Under certain circumstances we may occasionally be required by law, court order, or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request. 

Other than this, Irina & Silviu will not disclose any of your personal information to any other third parties without your consent.

4. How long will we keep your information?

We will hold your information on our system only for as long as is necessary – such as fulfilling a request for goods and services. After that timeframe, your information will be securely deleted, or in some cases, anonymised.

5. How is your information stored and kept secure?

The website and our server have appropriate technical measures in place to protect against unauthorised or unlawful use of your personal information, as well as the accidental loss, destruction, or damage of your information while under our control. However, no data transmission over the internet can be guaranteed to be 100% secure, and while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

7. What are your rights?

When you get in touch, we will come back to you as soon as possible, and where possible within one month.

COOKIES

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are common and won’t do anything to harm your system – they simply store or gather information. They help you to get the most out of your visit to our website.
We may collect information about your computer including, where available, your IP address, operating system, and browser type for system administration as part of our audit trail process. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer. Please note you may not be able to take full advantage of our website if you do so.

Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they can be used to store information which may identify a user’s computer, cookies do not personally identify users and passwords, and credit card information are not stored in cookies.

We use Cookies on the site to collect anonymous data about our visitors, and we use this data to improve our services to you. We never track our website users for the purposes of displaying targeted advertising. By using the website, you agree to our use of Cookies.